We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review the following guidelines:
1. Eligibility for Returns:
• Returns must be initiated within 14 calendar days of the original purchase date.
• The item must be in unopened, unused, and untangled condition to qualify for a return.
2. Return Process:
• Please contact us at within the 14-day window to request a return authorization.
• Once your return is authorized, ship the item back to us in its original packaging, including all accessories and materials.
3. Inspection and Refunds:
• Upon receipt, returned items will be inspected to ensure they meet the conditions specified above.
• If the item is found to be opened, used, or tangled, the return will not be accepted, and the item will be returned to you.
• Approved returns will be refunded to the original payment method within 7 Business days
4. Shipping Costs:
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
For questions or to initiate a return, please contact us.
Thank you for your understanding!
