What products do you offer?
We offer a wide range of shisha accessories and hookah products to enhance your smoking experience. Our collection is designed to meet the needs of beginners and seasoned enthusiasts alike.
Do you ship internationally?
Yes, we provide international shipping! Shipping times and costs may vary depending on your location. Please check our Shipping Policy for more details.
How long does shipping take?
Delivery times depend on your location and chosen shipping method. Typically, orders are processed within 1-2 business days. You’ll receive a tracking number once your order is shipped.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, and secure online payment options. All transactions are protected to ensure your safety.
Can I return or exchange a product?
Yes, we have a return and exchange policy. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. The product must be unused and in its original packaging.
How can I contact customer support?
You can reach out to us via email or through our Contact Us page. Our support team is happy to assist you with any questions or concerns.
Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking number so you can monitor its progress.